Last updated: December 2025
At AmiproSimpor Sdn. Bhd. ("AmiproSimpor", "we", "our", "us"), trust is the foundation of everything we do. As a research-led facility and pharmaceutical partner operating multiple consumer brands, we are committed to handling personal data with care, security, and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard information across our corporate website, partner portal, and online store.
AmiproSimpor Sdn. Bhd. oversees research, manufacturing, product development, distribution, and brand management across pharmaceuticals, nutraceuticals, skincare, and functional food categories. Our portfolio includes brands such as Le Venir, SP Naturals, Ze Venir, Novexiz, Ghilli, and DatesUp.
This Privacy Policy applies to all website visitors, customers, business partners, distributors, stockists, and individuals who interact with our digital platforms. It also applies to personal data submitted through inquiry forms, business contact requests, partner applications, and online purchase systems.
We may revise this Privacy Policy whenever our technologies, operations, or compliance requirements change. The updated version will always be available on this page.
We may collect the following:
Name, email address, phone number, company name, and messages submitted through forms
Account details including login credentials, order history, and saved addresses
Billing details, payment confirmation information, and shipping details
Business registration information submitted by distributors or partners
Feedback, support requests, or product related inquiries
Voluntary health related information shared while reporting product experience or sensitivity
Our systems may collect:
IP address, browser type, device identifiers, time spent on pages, and navigation paths
Cookies and analytics data that help us understand performance and improve content
Log files used for security, fraud checks, and troubleshooting
We may receive personal data from:
Payment gateways for order verification
Logistics partners for delivery updates
Regulatory authorities for safety or compliance obligations
Business partners involved in product distribution, audits, or certifications
We use personal information to:
Process and deliver orders
Respond to customer and business partner inquiries
Manage accounts, transactions, and support requests
Facilitate distributor and partner onboarding
Comply with pharmaceutical and product safety obligations
Improve website performance and user experience
Conduct quality assurance, research evaluation, and internal audits
Communicate updates, promotions, or brand news with consent
Detect and prevent fraud or misuse of services
We do not rent or sell personal data. We may share information only when necessary:
With service providers such as hosting services, IT teams, analytics partners, payment processors, and delivery companies
With affiliated brands operating under AmiproSimpor for order fulfillment, customer service, or partner support
With pharmaceutical regulatory bodies when required for safety, reporting, or legal compliance
With auditors, consultants, and quality control assessors involved in regulated fields
With law enforcement, regulators, or authorities when legally obligated
All third parties are required to protect personal data through contractual confidentiality and security agreements.
Cookies are small text files stored on your device that help our website remember your preferences and understand how you use our pages.
To ensure the website functions correctly
To keep your session active and secure
To analyze website performance and visitor behavior
To improve navigation and product relevance
To measure marketing and campaign effectiveness
You may disable or delete cookies through your browser settings
Certain features may not function properly if cookies are disabled
We store personal information only for as long as required for the purposes stated in this Policy or for legal, tax, audit, or regulatory requirements.
To protect your information, we use secure servers, encryption technologies, controlled access, regular monitoring, and industry standard data protection protocols.
Pharmaceutical and safety related records may be retained longer as required by regulatory authorities.
You may request a copy of your personal data or ask us to correct inaccurate information.
You may request deletion of your information.
Please note that pharmacovigilance data, product safety reports, and certain transaction records cannot be deleted due to legal or regulatory obligations.
You may withdraw consent for promotional communications at any time.
To exercise your rights, contact us at privacy@amiprosimpor.com or through the Contact Form on our website.
Our services are intended for adults. We do not knowingly collect personal data from individuals under 18.
Your information may be stored or processed on secure servers in other countries. Whenever cross border data transfers occur, we use contractual and technical safeguards that ensure a level of protection consistent with this Policy.
Our website may include links to pages operated by external parties. We do not control these sites and are not responsible for their content or privacy practices. We encourage you to review their policies when visiting them.
If you report a product issue, side effect, or adverse event, the information shared may include sensitive details such as symptoms or product usage. These reports are handled under strict regulatory guidelines and cannot be deleted or modified upon request. This data is used solely for safety monitoring and required reporting to relevant authorities.
If a recall or safety alert is issued for any product, we may use the contact information you provided during purchase or registration to inform you. This ensures customer safety and meets compliance obligations.
AmiproSimpor Sdn. Bhd.
RC00007550
Plot 13, Salambigar Industrial Park
Jalan Utama Tanah Jambu
BU 1129, Brunei Darussalam
For product safety matters, please include the subject line: Safety Report
We may update this Privacy Policy from time to time to reflect legal requirements, operational changes, or improvements in our processes. A revised Last Updated date will indicate when changes are applied.